How to book parent guide
Coventry City Council has made arrangements for FSM pupils to receive food vouchers via a partnership with Wonde.com.
Dear Parent / Carer,
Coventry City Council has made arrangements for FSM pupils to receive food vouchers via a partnership with Wonde.com. These vouchers will be sent via TEXT and/or EMAIL to your mobile phone. If you do not have internet access on your mobile and are therefore unable to view the voucher, you can forward the message to someone who has, and they can help you redeem the voucher.
To redeem the voucher, please follow the steps outlined below:
If you have any questions about the message that you receive from Wonde, or if you believe you should have received a message from Wonde and haven’t, please email:
Frequently Asked Questions (FAQ)
Can the retailer selected by the parent be changed?
Once the parent has selected the retailer this cannot be changed. The parent is able to choose a different retailer for each voucher that is assigned to them.
How do parents receive the voucher?
Parents receive the voucher by text message and email (providing you have these contact details available on your MIS).
How long does it take for the voucher to be received?
Most vouchers are received within 30 minutes after the retailer is selected. If the parent selects Morrisons or Asda, then the following timings apply:
Are there any restrictions on what the vouches can be used for? The restrictions for each supermarket are listed below: